Central de Ajuda
Aqui você encontra as respostas para as principais dúvidas sobre o site Carrefour.
Não consigo contato com a Ouvidoria
A Ouvidoria é um canal direto de comunicação entre os clientes e o Carrefour Soluções Financeiras. Ela tem a missão de intervir, por exemplo, quando os clientes não se sentirem satisfeitos com a solução apresentada pelos canais convencionais de atendimento. A atuação da Ouvidoria não substitui o trabalho dos canais de atendimento existentes e é a instância final de recorrência para sua manifestação.
Para entrar em contato com a Ouvidoria do Carrefour Soluções Financeiras, é necessário ter um número de protocolo de sua manifestação registrada no SAC.
Ouvidoria do Carrefour Soluções Financeiras
0800-722-0422
Segunda a Sexta-feira, exceto feriados, de 08:30 as 17:30 (horário de Brasília).
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